I wanted to update my review. One of the owners gave me a call to speak about the issues we faced when we recently took our truck to this shop. While it was not a pleasant experience, he did take the time to speak with me to see how they can improve and wanted to make things better and he was very genuine about it. I have updated the review due to the fact that they did apologize for the mistakes and the work itself was done well and my husbands truck is working fine now. I look forward to see how things will progress in the future, but hearing from them immediately after leaving a review was very appreciated and hopefully things continue to get better.
Thank you so much for taking the time to speak with me today, it was very much appreciated! We are striving to grow in a few areas and communication is definitely one of them. We are thankful for the gift and opportunity to grow through our customers giving us healthy insights. Thank you so much and we hope to have the opportunity to serve you and Michael again soon!
- Certified Automotive