Called on Wednesday to make an appointment for Friday. Was told to bring my vehicle in and leave it all day. Took the day off from work. Left vehicle. Didn't hear anything all day. Called at 3 pm. Was told what the vehicle needed and the cost but was told the work could not be done that day. Why did they wait so long to look at the vehicle. This is the 2nd time this type of thing has happened. There will not be a 3rd.
Very sorry to let you down, Mike! We had an employee leave early with a family emergency that day as we mentioned in the voicemail we left you. We really do respect your time and would love to make it right with you!
- Certified Automotive